Privacy Policy for PristineSweep Collective
PristineSweep Collective is committed to protecting the privacy of individuals who visit our site and use our commercial cleaning services. This Privacy Policy outlines how our online platform collects, uses, and safeguards the personal information provided to us.
Information We Collect
We collect various types of information in connection with the commercial cleaning services we offer, including office cleaning, deep sanitization, carpet cleaning, window washing, post-construction cleanup, floor polishing, specialised disinfection, and high-rise window cleaning.
- Personal Identifiable Information (PII): This may include your name, company name, address, phone number, and email address, which you voluntarily provide when inquiring about our services, requesting a quote, or entering into a service agreement with us.
- Service-Related Information: Details pertaining to the cleaning services required, such as the type of premises (e.g., office, commercial building), square footage, specific cleaning needs, and preferred service schedules.
- Technical Data: Information automatically collected when you access our site, including IP address, browser type, operating system, referral source, pages viewed, and timing of visits. This data helps us improve our online platform.
How We Use Your Information
The information collected by PristineSweep Collective is used for the following purposes:
- To provide, operate, and maintain our commercial cleaning services.
- To respond to your inquiries, provide quotes, and facilitate communication regarding our services.
- To process transactions and manage customer accounts.
- To improve and personalize your experience on our site and tailor our service offerings.
- To send periodic emails regarding our services, special offers, or other information we think may be of interest to you, provided you have opted in to receive such communications.
- For internal record keeping, analytics, and service improvement.
Disclosure of Your Information
PristineSweep Collective does not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except in the following circumstances:
- Service Providers: We may share information with trusted third parties who assist us in operating our online platform, conducting our business, or providing services to you, provided those parties agree to keep this information confidential.
- Legal Requirements: We may disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These include physical, electronic, and procedural safeguards.
Your Data Protection Rights
In accordance with applicable data protection laws, you have the following rights regarding your personal information:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the physical address provided below.
Third-Party Links
Our online platform may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.
Changes to This Privacy Policy
PristineSweep Collective may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions regarding this Privacy Policy or our data practices, please contact us at:
PristineSweep Collective
2847 Ang Mo Kio Ave 6, #07-03, The Signature,
Singapore, Central Region, 569888
Singapore